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Frequently asked questions
Do you ship to my country?
We deliver worldwide with free shipping on orders over €120. Anovair orders are shipped via trusted carriers like DHL, DPD, UPS, and local services.
Visit our shipping policy for rates and lead times per country.
What is your refund policy?
We offer a 100% money-back guarantee. Customers have 14 days to return their packages without reason, starting from the date of receipt. Please ensure the return shipment is sent back within this period.
Read our full refund policy here.
What payments methods can I use?
We offer a variety of payment methods to ensure a convenient and secure shopping experience:
• Credit/Debit Cards: We accept major cards like Visa, Mastercard, and American Express.
• Local Payment Methods: Available in some countries, including IDEAL, BanContact, and Sofort.
• PayPal: Use your PayPal account for added convenience and security.
• Klarna: Available in select locations for buy now, pay later options.
• Mobile Payment Services: Depending on your location, we accept Apple Pay, Shop Pay, and Google Pay.
Will I be charged for customs duties?
No, you won’t be charged for VAT or customs duties on your order. All costs are included in the prices listed on our website.
For more information, please read our full FAQ here